The agreement every LeasedTourz client accepts when using the Platform.
By creating a LeasedTourz client account or submitting a tour request, you agree to this Client Service Agreement. This agreement, together with the Terms of Service and all policies referenced herein, governs your use of the Platform as a client.
Clients may schedule tours through the Platform subject to guide availability. Tour requests should be submitted with as much advance notice as possible. Same-day and rush requests may be accommodated based on availability and may incur additional fees.
Clients are responsible for ensuring that Guides can access the property at the scheduled tour time. This includes providing lockbox codes, keys, or access instructions through the Platform. See the Property Access Agreement for full details.
Guides will conduct tours in accordance with the Tour Standards Policy. Tours include showing the property, engaging the prospect, answering questions about the property, and providing a post-tour report. Guides do not negotiate leases or make binding commitments on behalf of the client.
Tour pricing and subscription fees are described on the Pricing page and in the Subscription Agreement. Clients are billed for completed tours, scheduled tours that result in no-shows (per the Cancellation Policy), and subscription fees.
LeasedTourz offers live on-site tours and virtual tours. Additional services, if available, may be selected at the time of scheduling and will be billed at the rates published on the Platform.
Cancellations are governed by the Cancellation Policy. Late cancellations and no-shows may be billed at the full tour rate. Clients may reschedule tours subject to availability.
Clients are billed according to the Billing Policy. Invoices are generated monthly and are due upon receipt. Failed payments may result in suspension of Platform access. See the Billing Policy for details.
Following each tour, the assigned Guide will submit a post-tour report including prospect interest level, conversion likelihood, and tour notes. Reports are available through the client dashboard. Monthly summary reports may also be available depending on your plan.
LeasedTourz is not liable for property damage, lost leases, or prospect decisions. Clients maintain responsibility for their properties, prospects, and lease agreements. See the Insurance & Liability Information for details on coverage and limitations.
Clients agree to use the Platform in accordance with the Terms of Service and Acceptable Use Policy. Clients must provide accurate information, maintain safe property conditions, and treat Guides with respect.
This document is part of the LeasedTourz Compliance Center™ and is provided for informational purposes. It does not constitute legal advice. If you have questions about this policy, contact compliance@myleasedtourz.com.