I left actually understanding the building instead of feeling sold to. That is rare in this market.
Andre B.
Tour participant
At LeasedTourz, professionalism is more than a promise. It's something we measure. Our verified ratings and customer feedback help us recognize outstanding touring professionals, maintain consistent service standards, and continuously improve the property showing experience.

Verified feedback
Real tours. Real people. Every market.
Every rating on this page is connected to an actual completed LeasedTourz property showing. There are no open submissions, no purchased reviews, and no ratings from people who never attended a tour.
Feedback from individuals who attended the property showing and experienced the tour firsthand.
Feedback from authorized customers who scheduled or purchased the showing: apartment communities, property management companies, real estate agents, brokerages, and property owners.
Duplicate reviews from the same reviewer for the same showing are rejected automatically.
These indicators are calculated from verified production records across every LeasedTourz market. A metric appears only once there is enough verified feedback to report it responsibly.
4.48 / 5
National average tour rating
Across 112 verified reviews
112
Total verified reviews
Tied to completed showings
100%
Completed showings with feedback
15 completed showings recorded
88%
Would recommend LeasedTourz
89%
On-time arrival
15
Tour completion
Showings completed on the platform
Aggregates use verified reviews only. Metrics with fewer than 3 verified reviews are withheld rather than estimated, and no performance figure on this page is projected or modeled.
Verified feedback from tour participants and business customers across the LeasedTourz national network. Locations and filters reflect markets with published reviews only.
Showing 102 of 102 published verified reviews
I left actually understanding the building instead of feeling sold to. That is rare in this market.
Andre B.
Tour participant
Handled a lockbox issue in under five minutes and still finished the full walkthrough. Composed the entire time.
Alyssa V.
Tour participant
The professional arrived nearly twenty minutes late without a message, and the walkthrough was cut short. The unit information was accurate, which is the only reason this is not lower.
Nadia S.
Tour participant
Walked me through the unit availability and pricing honestly, including the floor plans that did not fit my budget.
Jordan M.
Tour participant
The community walk covered everything I would have forgotten to ask about, including package storage and trash access.
Jordan C.
Tour participant
Showing was on time and professional. I asked for specific information about the gym and never received the follow-up details.
Gabrielle R.
Tour participant
Very respectful of the unit and of my time, and gave a straight answer when I asked about noise and maintenance response.
Tyler R.
Tour participant
Solid, professional showing. Only note is that the tour ran a few minutes late, but I was notified in advance and everything else was thorough.
Brett P.
Tour participant
The community walk covered everything I would have forgotten to ask about, including package storage and trash access.
Amara N.
Tour participant
Handled a lockbox issue in under five minutes and still finished the full walkthrough. Composed the entire time. Highly recommend this team.
Amara C.
Tour participant
We consolidated weekday evening showings into a single coordinated session and our conversion on those appointments improved.
Claire C.
Real estate brokerage
This was my second showing through LeasedTourz and the standard was identical both times. That consistency is why I kept booking.
Nathan M.
Tour participant
Our schedule was tight after a long drive in. The tour was efficient without ever feeling rushed.
Marcus K.
Tour participant
The professional was courteous and well prepared. Traffic made the start time tight, though communication about it was clear.
Claire S.
Tour participant
Knew Lake Eola Terrace inside and out and pointed out details I would never have caught on my own.
Alyssa R.
Tour participant
I came in with a long list of questions about parking, utilities, and the application process. Every answer was accurate and nothing was oversold.
Colin N.
Tour participant
Solid, professional showing. Only note is that the tour ran a few minutes late, but I was notified in advance and everything else was thorough.
Brett M.
Tour participant
The professional arrived nearly twenty minutes late without a message, and the walkthrough was cut short. The unit information was accurate, which is the only reason this is not lower.
Hannah B.
Tour participant
Helpful and honest about the tradeoffs of the floor plan. Parking instructions could have been clearer beforehand.
Nathan M.
Tour participant
Clear communication from confirmation through follow-up, including a short summary of what we saw afterward.
Andre M.
Tour participant
Very respectful of the unit and of my time, and gave a straight answer when I asked about noise and maintenance response.
Amara M.
Tour participant
Access instructions and showing standards were followed exactly. No unit was left unlocked and no neighbor complaints.
Julian L.
Property management company
The showing started right on time and every amenity we walked through matched the listing exactly. Smoothest tour I have had during this search.
Colin R.
Tour participant
Very respectful of the unit and of my time, and gave a straight answer when I asked about noise and maintenance response.
Camille C.
Tour participant
Access instructions and showing standards were followed exactly. No unit was left unlocked and no neighbor complaints.
Priya P.
Property management company
Turnaround on after-hours requests is the strongest part of the service. Requests submitted at 6pm are covered the next morning.
Grant S.
Property management company
Prospect feedback reaches us in a usable format, including the objections we would normally only hear secondhand.
Camille B.
Apartment community
This was my second showing through LeasedTourz and the standard was identical both times. That consistency is why I kept booking.
Noelle N.
Tour participant
Covered the specific areas I flagged in advance, including the gym and the shared kitchen. No wasted time.
Colin N.
Tour participant
Covered the specific areas I flagged in advance, including the gym and the shared kitchen. No wasted time.
Andre O.
Tour participant
Very knowledgeable and friendly. I would have liked a little more time in the amenity areas, but the unit walk itself was excellent.
Hannah C.
Tour participant
Very respectful of the unit and of my time, and gave a straight answer when I asked about noise and maintenance response.
Elena C.
Tour participant
The showing started right on time and every amenity we walked through matched the listing exactly. Smoothest tour I have had during this search.
Rasheed C.
Tour participant
Showing was on time and professional. I asked for specific information about the gym and never received the follow-up details.
Rasheed W.
Tour participant
I left actually understanding the building instead of feeling sold to. That is rare in this market. Highly recommend this team.
Evan B.
Tour participant
Very respectful of the unit and of my time, and gave a straight answer when I asked about noise and maintenance response.
Diego V.
Tour participant
Booked the night before and it was confirmed within minutes. The professional was already on site with the unit accessible when I arrived.
Bianca P.
Tour participant
Booked the night before and it was confirmed within minutes. The professional was already on site with the unit accessible when I arrived.
Grant B.
Tour participant
Great balance of professionalism and warmth. I never felt pressured and I still got every question answered. Exactly what a professional showing should feel like.
Paige S.
Tour participant
Knew West Loop Union Row inside and out and pointed out details I would never have caught on my own.
Bianca W.
Tour participant
The professional was courteous and well prepared. Traffic made the start time tight, though communication about it was clear.
Grant H.
Tour participant
Unit-level detail in the reports is genuinely useful for our pricing conversations. We can see which floor plans draw the most interest.
Colin O.
Real estate agent
Adequate showing. The property information was accurate, but the pace felt hurried for the number of questions I had prepared.
Hannah R.
Tour participant
Solid, professional showing. Only note is that the tour ran a few minutes late, but I was notified in advance and everything else was thorough.
Evan S.
Tour participant
Reporting is clear enough to forward directly to ownership without rewriting it. That saves my team hours each month.
Marcus O.
Property owner & rental operator
Two reschedules on the day of the showing, and the final tour was rushed. I would like someone to follow up on what happened.
Claire O.
Tour participant
Great balance of professionalism and warmth. I never felt pressured and I still got every question answered. Highly recommend this team.
Victor W.
Tour participant
The professional network reflects well on our brand. Residents have commented that the presentations feel organized and respectful of the property.
Malik P.
Property owner & rental operator
Reporting is clear enough to forward directly to ownership without rewriting it. That saves my team hours each month.
Tessa S.
Property owner & rental operator
Very respectful of the unit and of my time, and gave a straight answer when I asked about noise and maintenance response. Follow-up came the same afternoon.
Alyssa B.
Tour participant
Weekend coverage used to be our biggest complaint. Showings now happen the same day and the reports land in our inbox that afternoon.
Nadia A.
Property management company
Access instructions and showing standards were followed exactly. No unit was left unlocked and no neighbor complaints.
Paige M.
Apartment community
Coverage held through a full lease-up at Central Station Flats. Weekly volume was absorbed without adding headcount.
Diego S.
Real estate brokerage
Prompt, well presented, and clearly briefed on the property. Answered questions about the lease terms accurately and followed up with the link the same day.
Renee C.
Tour participant
Covered the specific areas I flagged in advance, including the gym and the shared kitchen. No wasted time. Exactly what a professional showing should feel like.
Paige S.
Tour participant
The community walk covered everything I would have forgotten to ask about, including package storage and trash access. Exactly what a professional showing should feel like.
Bianca V.
Tour participant
Prospect feedback reaches us in a usable format, including the objections we would normally only hear secondhand.
Leah O.
Property management company
Showing was on time and professional. I asked for specific information about the gym and never received the follow-up details.
Elena N.
Tour participant
Two reschedules on the day of the showing, and the final tour was rushed. I would like someone to follow up on what happened.
Devon K.
Tour participant
The professional arrived nearly twenty minutes late without a message, and the walkthrough was cut short. The unit information was accurate, which is the only reason this is not lower.
Nadia S.
Tour participant
The professional network reflects well on our brand. Residents have commented that the presentations feel organized and respectful of the property.
Isaac S.
Property management company
Thorough walkthrough and accurate details. A written summary of the two units I compared would have been useful.
Evan C.
Tour participant
Good experience overall. The information was accurate and the follow-up came the next morning as promised.
Trevor S.
Tour participant
Great balance of professionalism and warmth. I never felt pressured and I still got every question answered.
Brett W.
Tour participant
Coverage held through a full lease-up at Capitol Row Residences. Weekly volume was absorbed without adding headcount.
Camille B.
Real estate brokerage
The community walk covered everything I would have forgotten to ask about, including package storage and trash access. Would book again without hesitation.
Grant W.
Tour participant
I left actually understanding the building instead of feeling sold to. That is rare in this market.
Tyler F.
Tour participant
Solid, professional showing. Only note is that the tour ran a few minutes late, but I was notified in advance and everything else was thorough.
Evan B.
Tour participant
Weekend coverage used to be our biggest complaint. Showings now happen the same day and the reports land in our inbox that afternoon.
Simone B.
Property owner & rental operator
Covered the specific areas I flagged in advance, including the gym and the shared kitchen. No wasted time. Would book again without hesitation.
Monique M.
Tour participant
Very knowledgeable and friendly. I would have liked a little more time in the amenity areas, but the unit walk itself was excellent.
Trevor L.
Tour participant
Scheduling conflicts with our internal team dropped noticeably once we routed weekend traffic through LeasedTourz.
Andre M.
Real estate agent
Coverage held through a full lease-up at Clarendon Court. Weekly volume was absorbed without adding headcount.
Sofia M.
Real estate brokerage
Professional, prepared, and easy to talk to. The unit walk covered the kitchen, closets, and laundry exactly the way I asked, then the community walk covered the gym and pool.
Rosa N.
Tour participant
Booked the night before and it was confirmed within minutes. The professional was already on site with the unit accessible when I arrived.
Trevor D.
Tour participant
Clear communication from confirmation through follow-up, including a short summary of what we saw afterward.
Nadia P.
Tour participant
Good service and responsive scheduling. Communication on cancellations could be tighter.
Diego V.
Property management company
Very knowledgeable and friendly. I would have liked a little more time in the amenity areas, but the unit walk itself was excellent.
Elena R.
Tour participant
We consolidated weekday evening showings into a single coordinated session and our conversion on those appointments improved.
Bianca F.
Property owner & rental operator
Very respectful of the unit and of my time, and gave a straight answer when I asked about noise and maintenance response.
Nadia L.
Tour participant
The professional was courteous and well prepared. Traffic made the start time tight, though communication about it was clear.
Omar R.
Tour participant
I came in with a long list of questions about parking, utilities, and the application process. Every answer was accurate and nothing was oversold.
Grant F.
Tour participant
The professional was courteous and well prepared. Traffic made the start time tight, though communication about it was clear.
Claire F.
Tour participant
Strong showing quality. I would like a little more detail on prospect objections in the reports, but the coverage itself has been dependable.
Elena C.
Apartment community
Walked me through the unit availability and pricing honestly, including the floor plans that did not fit my budget. Would book again without hesitation.
Isaac O.
Tour participant
Prompt, well presented, and clearly briefed on the property. Answered questions about the lease terms accurately and followed up with the link the same day. Exactly what a professional showing should feel like.
Cody W.
Tour participant
Clear communication from confirmation through follow-up, including a short summary of what we saw afterward.
Brett B.
Tour participant
Good service and responsive scheduling. Communication on cancellations could be tighter.
Monique K.
Real estate brokerage
Coverage held through a full lease-up at Lakeview Belmont Court. Weekly volume was absorbed without adding headcount.
Simone O.
Real estate brokerage
Handled a lockbox issue in under five minutes and still finished the full walkthrough. Composed the entire time.
Diego B.
Tour participant
I came in with a long list of questions about parking, utilities, and the application process. Every answer was accurate and nothing was oversold.
Tessa B.
Tour participant
Prompt, well presented, and clearly briefed on the property. Answered questions about the lease terms accurately and followed up with the link the same day.
Hannah O.
Tour participant
Professional, prepared, and easy to talk to. The unit walk covered the kitchen, closets, and laundry exactly the way I asked, then the community walk covered the gym and pool.
Camille P.
Tour participant
Thorough walkthrough and accurate details. A written summary of the two units I compared would have been useful.
Damon P.
Tour participant
Walked me through the unit availability and pricing honestly, including the floor plans that did not fit my budget.
Noelle B.
Tour participant
Turnaround on after-hours requests is the strongest part of the service. Requests submitted at 6pm are covered the next morning.
Julian W.
Real estate brokerage
Covered the specific areas I flagged in advance, including the gym and the shared kitchen. No wasted time. Exactly what a professional showing should feel like.
Rasheed M.
Tour participant
Good experience overall. The information was accurate and the follow-up came the next morning as promised.
Grant L.
Tour participant
Prompt, well presented, and clearly briefed on the property. Answered questions about the lease terms accurately and followed up with the link the same day. Would book again without hesitation.
Cody P.
Tour participant
Showing was on time and professional. I asked for specific information about the gym and never received the follow-up details.
Elena N.
Tour participant
The professional was courteous and well prepared. Traffic made the start time tight, though communication about it was clear.
Renee O.
Tour participant
Knew Williamsburg Edge inside and out and pointed out details I would never have caught on my own.
Priya R.
Tour participant
Reviewers choose one overall star rating themselves. Optional category ratings add detail, but they never replace or silently calculate the overall score.
Optional detailed ratings
Reviewers may also add a written comment and answer whether they would recommend LeasedTourz.
Excellent
The showing exceeded expectations in every respect.
Very Good
The showing was strong with only minor opportunities to improve.
Satisfactory
The showing met the LeasedTourz service standard.
Below Expectations
The showing fell short of the standard and is reviewed internally.
Unsatisfactory
The showing did not meet the standard and opens a quality review.
Feedback question: “How was your LeasedTourz experience?”
Ratings hold their value because they measure a consistent standard. Every LeasedTourz touring professional is expected to deliver on the same commitments, nationwide.
Professionals arrive on schedule, prepared with the assigned property details and access instructions.
Each assigned professional wears LeasedTourz identification and presents a professional appearance.
Pricing, availability, and property details come from approved records. No guesses and no unauthorized promises.
Friendly, respectful, and consistent treatment of every prospect, with resident privacy and access rules respected.
Every accepted assignment ends with the required tour checklist and report submitted through the platform.
Prospects are invited to rate the showing through the approved feedback process after the tour.
A low rating is treated as information, not a verdict. It opens a fair, documented review so we can correct real problems and protect professionals from inaccurate feedback.
A low rating never triggers automatic discipline. Touring professionals can dispute feedback they believe is inaccurate or inappropriate through our established review process, and every dispute decision is documented.
We do not incentivize positive reviews, and we never suppress a genuine negative experience.
Professional people. Reliable property showings. Verified customer experiences.
LeasedTourz™ · When You Can't Show It. We Can.™
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